Home / Quality Policy
Share:
Quality Policy
Quality Management System
Andersen Portugal has implemented and maintains a Quality Management System based on the requirements of the NP EN ISO 9001 standard, focused on the continuous improvement of its processes and on excellence in the delivery of its services.
Because our goal is to be better today than we were yesterday, you can send us your suggestions via the following email address: calidad@es.andersen.com.
Quality Policy
ANDERSEN TAX & LEGAL IBERIA, SLP – PORTUGUESE BRANCH (“Andersen”) is dedicated to providing legal and consulting services and is committed to delivering high-value-added solutions and fostering lasting relationships of trust with its clients.
Andersen’s operations are grounded in the corporate values of Excellence, Commitment, Independence, Continuity, and Transparency, which guide its activities and relationships with clients, employees, and other stakeholders.
To fulfill this commitment, Andersen maintains a Quality Management System tailored to its purpose, context, and strategic direction, in accordance with the requirements of ISO 9001, and guides its operations by the following principles:
- Understanding clients’ needs and expectations and regularly assessing their satisfaction;
- Ensuring compliance with legal, regulatory, ethical, contractual, and other applicable requirements;
- Promote the development of employees’ skills, engagement, and accountability;
- Foster a culture of collaboration, innovation, and knowledge sharing;
- Define, monitor, and review quality objectives, ensuring they align with Andersen’s strategic direction;
- Provide the resources necessary for the effective operation of the Quality Management System and the achievement of the defined objectives;
- Evaluate process performance and continuously improve the effectiveness of the Quality Management System.
This Policy provides the framework for defining and revising quality objectives; it is communicated to, understood by, and applied by employees, and made available to relevant stakeholders.